American Bedding
For over a decade, American Bedding has been providing comfortable, quality sleep surfaces for camps, shelters, and many other institutions all across America, and beyond. This family-owned company has grown tremendously since its conception, with its current facility comprising over 100,000 square feet and is poised for more expansions.
Building upon its founders’ vision and character, American Bedding has grown to be one of the largest providers of bulk bedding in the industry, servicing a wide variety of clients including camps, disaster relief shelters, college dormitories, emergency shelters, healthcare facilities, job corps centers, transitional housing centers, and military bases.
American Bedding
Dear Consumer,
We regret that you are experiencing performance concerns with one or all of the components in your sleep set. Corsicana Mattress delivers the finest quality products; and we value our customers and their concerns. All claims must go through the original dealer where your purchase was made. In the event that the dealer is no longer available, or you have moved, then you the consumer may bring your mattress and/or foundation to the nearest Corsicana Mattress manufacturer facility for repair.
Corsicana Mattress will warranty our product against structural defects (exclusive of ticking cover). Within the first year of purchase Corsicana Mattress will repair or replace your mattress and/or foundation without charge; excluding any transportation costs. After the first year, if Corsicana Mattress determines your mattress and/or foundation is defective, Corsicana Mattress will repair or replace at manufacturer’s sole discretion at a prorated value.
Corsicana Mattress warranty will apply only if the mattress and/or foundation(s) are NOT abused, misused, or unsanitary. Stains or liquids exposed to the product cause defects, which is why a protective mattress cover is suggested. NOTE: All rips, stains or tears will void the warranty. The manufacture reserves the right to substitute materials of equal quality in making the repair or replacement. There is not a guarantee that the product you receive will have the same fabric cover or construction as your current mattress or box spring, especially if the replacement is being made several years after the original purchase. (There is no guarantee the replacement product will “match” the original if you purchased a set).
Please review the following list of photo requirements and utilize the checklist to ensure the complete package is submitted to save time and make this a more efficient process. Our warranty process should take no longer than 4-6 weeks if all requirements and documents are submitted properly. Please be aware if we are processing your warranty and we do not receive return contact from you within 30 days, your warranty packet will be closed and a new complete packet will need to be submitted to move forward. Please email (via attachment) or mail in the images requestedbelow. We cannot accept faxed in pictures. Products equal to or larger than a Queen require a center support on the frame; if the product has no center support this will void the warranty. If your product is purchased as a set and you return the set the foundation will have the same warranty as the mattress. If individual pieces are returned by themselves the warranty can differ from each product piece. In order to return both pieces there has to be a manufacture defect with both the mattress and box spring.
1) __________Pictures of the mattress with no sheets (full length view)
2) __________Pictures of the measurement of the impression (see instructions)
3) __________Pictures of the law tag attached to the mattress (make sure this is legible)
4) __________Pictures of the foundation (remove mattress please)
5) __________Pictures of the law tag attached to the foundation (make sure this is legible)
6) __________Pictures of the bed rail (with foundation removed)
7) __________Photo copy of proof of purchase (your receipt)*
*If you are unable to locate your proof of purchase, please contact the dealer you purchased the bedding from. They may be able to retrieve records of your purchase. Please note that Corsicana Mattress, as a manufacturer, keeps no consumer purchase records.
Enclosed you will find step-by-step instructions on how to file your claim. Please review the following information on how to confirm if your concern is normal wear and tear or defective. Only after reviewing the claim form, if you believe your mattress and/or foundation to be defective, please fill out the Claim Form and return it with the images required.
P. O. Box 1050 - Corsicana, Texas – 75151
Toll Free (800) 323-4349
Website: www.corsicanamattress.com
Email: warranty@corsicanamattress.com
Open 10:00 AM CST - 7:00 PM CST
Delivering to: update location
